What We Collect and Why We Use It
When you open an account, we collect the information you provide directly — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also collect technical data automatically: device type, IP address, session activity, and pages visited. This
-
1
data lets us process your deposits, verify your identity before a withdrawal clears, and keep your account secure. We do not sell your personal data to third parties. We may share limited information with payment processors — including the mobile wallet providers you use — strictly
-
2
to complete transactions. Data shared with bKash, Nagad, or Rocket is governed by their own privacy terms in addition to ours. We retain your account data for as long as your account remains active and for a period after closure as required by applicable rules. You
-
3
can request a copy of the data we hold or ask us to correct inaccurate records by contacting our support team. Availability of certain features and the exact scope of data processing depend on your local law and the eligible regions from which you access the
-
4
platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.